At some point, after you have spent
a considerable amount of time exploring the option of weight loss surgery,
you will need to determine how to pay for the procedure. A growing number
of states have passed legislation that requires insurance companies
to provide benefits for weight loss surgery for patients that meet the
National Institutes of Health surgical criteria. And while insurance
coverage for weight loss surgery is widespread, it often requires a
lengthy and complicated approval process. The best chance for obtaining
approval for insurance coverage comes from working together with your
surgeon and other experts.
Here are some of the key steps
you should take to obtain insurance coverage for weight loss surgery:
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Read and understand the "certificate
of coverage" that your insurance company is required by law to give
you. If you do not have one, consult your company's benefits administrator
or ask your insurance company directly.
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You may be required to start
with your primary care physician. In some cases, he or she is the
only one you can ask for a referral to a qualified bariatric surgeon.
Even if you are not required to get a referral, it is a good idea
to have the support of your primary care physician.
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Before visiting the bariatric
surgeon, organize your medical records, including your history of
dieting efforts. They will be valuable documents to have at every
stage of the approval process.
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Document every visit you make
to a healthcare professional for obesity-related issues or visits
to supervised weight loss programs. Document "other" weight loss
attempts made through diet centers and fitness club memberships.
Keep good records, including receipts.
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If your surgeon recommends
weight loss surgery, he or she will prepare a letter to obtain pre-authorization
from your insurance company. The goal of this letter is to establish
the "medical necessity" of weight loss surgery and gain approval
for the procedure. The following information is generally included
in the pre-authorization letter:
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Your height, weight and Body
Mass Index and any documentation you might have as to how long you
have been overweight.
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Simply describing your condition
as "morbid obesity" is not enough. A full description of all your
obesity-related health conditions, including records of treatment,
a history of medications taken and documentation of the effects
these conditions have had on your everyday life is necessary.
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A detailed description of the
limitations your excess weight places on your daily activities,
such as walking, tying shoes, or maintaining personal hygiene.
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A detailed history of the results
of your dieting efforts, including medically and non-medically supervised
programs, medical records and records kept of payments to and meetings
attended with commercial weight loss programs.
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A history of exercise programs,
including receipts for memberships in health clubs.
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Ask your doctor to include
information from medical journals regarding the effectiveness of
weight loss surgery, particularly information showing the control
or elimination of obesity-related health conditions.
Thirty days is the standard time
for an insurance provider to respond to your request. You should initiate
a follow-up if you have not heard from your insurance company in that
time.
The Appeals Process
Even if your initial request for pre-authorization is not approved,
you still have options available. Insurers provide an appeal process
that allows you to address each specific reason they have given for
denying your request. It is important that you reply quickly. It is
also recommended that, at this point, you enlist the help of an experienced
insurance attorney or insurance advocate to properly navigate the complexities
of the appeal process. Some insurers place limits on the number of appeals
you may make, so it is important to be well prepared and that you clearly
understand the appeal rules of your specific plan.